Leaving the Nest
A few months ago I was asked to assist leading some moderated qualitative usability testing sessions. I’ll be honest: I had little-to-no experience speaking with users, so at the start of the project I didn’t feel like I was fully equipped for the task. The idea of being in a room with someone I didn’t know for an hour and guiding them through a handful of scenarios to validate our design didn’t sound as good as one of my typical design days. However, I knew it would be a good learning experience and said I’d help out.