What I Wish I Had Known When I Graduated College
Better Stakeholder Interviews
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Take a Break!
Win Some, Lose Some
We work in a wonderfully open community where ideas and best practices are shared and implemented liberally. Well, except when it comes to sales.
Happy Cog
Cognition
Client Services
We’ve written 5 blog posts about Client Services. View all topics »
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All Systems Are Go!(ing to Come Apart)
Bless her soul, Bessie stunk at jigsaw puzzles. She seemed less interested in recreating the dissected bucolic scene she’d purchased at Rose’s pharmacy decades ago than she was in hurriedly rearranging and redefining the jumbled mess splashed onto the modest kitchen table in front of her. There was no right way, just her way—and the multiple arrangements that lay ahead were every bit as valid to her as the ordered state its designer printed on the box. She just can’t see well, I figured. I never asked.
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Shut It Down!
While cruising the boardwalk with my family this weekend, I was struck by what the boardwalk has in common with web design and development: ABSOLUTELY NOTHING.
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Vendor Selection Advice From The Front Lines…
Recently, I offered my suggestions regarding the RFP construction and management process, but I left my dear readers with a cliffhanger… Now that your RFP is complete and you’re evaluating responses and pitches, how do you select the right proposal?
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RFP Advice From The Front Lines
Stop what you’re doing! John Conner sent me from the future to prevent you from authoring this RFP. I’ve seen the aftermath. Internal teams at odds over the redesigned site, users confused by an experience that somehow got more complicated, unreconciled technologies, hopes dashed, dogs and cats living together, mass hysteria.
