Turn Signals
For my first driving lesson my father took me to the empty elementary school parking lot across the street from my house on a Saturday afternoon. He drove over, parked the car, switched seats with me, then instructed me to drive.
Communication
We’ve written 33 blog posts about Communication. View all topics »
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Opening My Sketchbook to a Client
People who sketch well are intimidating. I’m talking about those who confidently visualize an idea with speed and style. Some are just born with this talent—others have to develop it. I fall into the latter category.
Like many designers, I showed enough drawing ability to have put me on this career path but not enough to be an illustrator. That gap in drawing talent manifested itself as a lack of confidence with sketching, as well. I tend to see the vision as the pencil hits the paper—not before. As a result, throughout much of my career, I’ve kept my sketches to myself in volumes of Moleskins. I’ve rarely shared those doodles with coworkers and never with clients. The thumbnail-sized brainstorming and visual problem-solving made sense to me, but I had no confidence it could communicate clearly to others.
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Plan for the Unplanned
Leading up to the design phase of a project, we devote a lot of thinking to setting the project’s core goals and requirements, as well as establishing a basic plan for how the project will flow. During this time, on my team, we ask as many questions as possible and learn as much as we can before we present a strategy to the client. In the end, everyone agrees on what the goals are, but how those goals will be realized is yet to be determined.
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Developers and Communication
The ability to communicate well with non-technical people is what separates star developers from the rest. Star developers understand that other team members don’t need to know about implementation details. They’ve developed an understanding of the non-technical aspects of project work—things like requirements, risk, scope, client concerns, project timelines. They handle more than just the technical parts of a project with ease.
It’s no secret that most developers have room to grow in the communication department. Even within the development world, back-end developers and front-end developers’ communication skills can range. We have a hard enough time communicating with each other about things like CMS implementation, template integration, CSS best practices… and we speak each other’s lingo! Forget about trying to explain things to non-technical folks. (By the way, you may know Happy Cog only for exceptional designers and front-end devs, but it’s worth mentioning we have a brilliant back-end development team too.)
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Overwriting Less
I am an overwriter.
I could stop this post right here, but you wouldn’t believe me.
There is relief and guilt to overwriting—like you’ve just finished off a large bag of potato chips by yourself. You find comfort in there being no more chips to eat but also discomfort, because, well, you just ate an entire bag of chips.
Or, you’ve just written countless words to a client team explaining the intricacies of a deliverable. You exhale and cross the to-do off your list, but you secretly doubt whether the post overcomplicated the work or confused your client.
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So Why Should I Speak Publicly?
No matter who you are or how much time you’ve spent in the field, you have unique experiences that have shaped you and helped you to grow. And you may not realize it yet, but you can have a tremendous impact upon others just by sharing your expertise. Its time for you (yes, you) to enter the realm of public speaking. If you can find the right audience, they will eagerly listen and learn.
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Attack of the Horrible Presentation
When I was an undergrad student, I studied film. One valuable lesson I picked up in school was how to prepare for a presentation. My instructors taught us to run a projector correctly; or, they let us know in no uncertain terms, you were wasting everyone’s time. Here’s what was expected of you: arrive early, clean your film, clean the projector, check the bulb, set the focus, set the sound levels, and cue up your reel. Do anything wrong and you would be on the receiving end of glower, ridicule, and not a word of critique about the film you were presenting.
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On Forgotten Alumni and Cold Pleas for Cash
Like many of you, I’m a busy person, yet it’s important that I find time for the occasional phone call to Mom and Dad. A typical phone conversation with my Mom starts like this:
Me: “Hi Mom, it’s me. How are you doing?”
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Clippers
I recently went on the hunt for a new barber closer to home. You see, I’ve been fortunate enough to have my hair cut for the last six years from the same barber every time, a friendly man named Joe. Over that time Joe and I have gotten to know each other quite well. We both have dacshunds, we both enjoy the theater, and we both know exactly how I like my hair cut.
