Please Put Down the Device & Let’s Just Talk
Warning, if you are reading this in a meeting STOP! Put down your mobile device or laptop and slowly lift your head and eyes upward until you see (and hear) the person speaking!
Communication
We’ve written 33 blog posts about Communication. View all topics »
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Streamlining Internal Communications
Three and a half years ago, I left the world of traditional print marketing and entered the world of the Interwebs. My old company said “No!” to video chatting or instant messaging in the office and worried more about proper email subject line etiquette than finding the best ways to communicate with each other. Change was in store as I entered the land of Instant Messaging (IM) and Skype, Basecamp and Campfire, but was it a change for the better or do more lines of communication further complicate things? I found myself being asked a similar question by a couple folks at a Dribbble holiday meet up this past December. I was asked how I manage projects, how we communicate as a team, and more specifically, how I manage communications in a virtual environment.
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Designing a Presentation
In my list of career goals, “Public Speaking” was somewhere towards the bottom, under the heading: “Save for Later.” I imagined the audience would fall asleep, the floor would turn to lava, and I’d be left clinging to the lectern while the scathing tweets were projected onto the wall behind me. Terrifying. Despite these fears, I made my speaking debut three weeks ago, along with two of my colleagues, Michael “MJ” Johnson and Allison Wagner, at AIGA Philly’s 3rd Pencil 2 Pixel presentation.
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Writing to Remember
For the last 5 ½ years, I’ve worked from home. So except for the occasional on-site meeting, almost all of my meetings have been done on the phone. If you were a fly on the wall in my office during a phone meeting, you’d see me with my head down scribbling notes while listening, scribbling notes while talking, and even asking for a moment so I can take more notes.
During in-person meetings, I also try to take as many notes as possible. I often scribble notes while others are talking, and if I’m the one doing the talking—or if the discussion is a fast paced back-and-forth—I try to jot down as much as I can during breaks in the conversation. Sometimes I’m able to pen a few keywords in the middle of conversations that I can go back to later (during a break, perhaps) and elaborate on so as to not forget the most salient information.
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Fix Recruiting
A recruiter emailed me recently. I was selected for a role because I had experience with the software “Adobe”… Recruiters. Such a disaster. AMIRITE?!?!?
Hold on there, let’s pump the brakes on the generalizations a bit. Recruiters, like designers or developers or content strategists, hail from a variety of backgrounds, have a wide range of capabilities, and deliver varying degrees of value and results. For many people, a relationship with a recruiter is the catalyst for opportunities that reshape a career.
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Save Ferris!
I’m not gonna lie. On a bad day, I can be a bit like Cameron from Ferris Bueller’s Day Off.
Note: If you were born after 1986 or just don’t like movies and don’t get the reference, Cameron is like Eeyore. If you don’t get that reference, there is no helping you.
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Not everyone's a technophile
When you engage Happy Cog in a full scale web redesign, you typically come out of the project with a fully integrated content management system (or CMS). The implementation of a CMS implies that you and your team will have access to a tool that will facilitate updating content across the entire website. The system creates an abstract of the website using simple forms to enable content entry. Completing those forms will generate all the necessary callouts, sidebars, related links, archives, etc. from which your site is built.
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Building Community
I have the very great fortune to review and discuss some amazing client projects in my role with Happy Cog. In my short time here, I’ve seen some truly ambitious community-based initiatives proposed. Across the board, they each seem to identify an interesting need in the market; but the projects that stand out are those that have thought through cultivating the community they hope to build. A community without members is sad.
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Contempt and Caring
“The last thing you need to do is see Jim Avery. He’s two doors down.”
That was the department chair’s way of saying that our meet-and-greet was finished and that I needed to go. She was polite about it, but my stomach was still churning from nerves and stress. Thirty minutes prior to this meeting, I had decided to abandon my long-ago-decided path of pursuing an art degree in favor of a degree in advertising because 1) Advertising was the only department that offered a few graphic design courses and 2) the Art department had just royally pissed me off.
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A Method(ology) to our Madness
In some circles, the words “waterfall” or “agile” can ignite a spirited discussion about which methodology is better. But is a methodology truly what makes a project successful? I say no. When it comes right down to it, you need to do what works for you, your client, and your project. Learning to adapt the way you work to meet the goals of a project might be tough, but sorting out the details from the start is a formula for success that you and your client can feel good about.
