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Articles By:

Greg Hoy

  1. Ditching Precious

    Posted on 12/6/16

    A philosophy our company has subscribed to over the years is to sweat every detail. It’s a core value of ours, driven by a passion for crafting the most usable, accessible, and beautiful solutions possible for our clients and their audiences. Our default posture has always been to take sufficient time to toil, tinker, and massage. And while that will always remain a core philosophy of ours, managing to that standard is complicated.

  2. R.I.P. Office

    Posted on 9/8/16

    I turn 47 this week. I think? Sorry. I stopped counting when I hit 21. As I approach the mid-century mark, I’m pretty much reflecting on everything. It’s not really a mid-life crisis (I’m not pondering a Camaro purchase), but more of a “state of Greg” analysis. What have I done well? What have I screwed up? How can I change for the better? How can I make work better for our staff?

  3. Build Your Annex

    Posted on 6/29/16

    If you work in a small organization, chances are your org chart was (or still is) a horizontal line, commonly known as a flat organization. As your organization grows, so does the chart. It gets taller, with lots of lines, some solid and some dotted, connecting lots of boxes. It’s been the case at our company, as well as lots of other companies I’ve gotten to know through Bureau events.

  4. Crafting a Business Ecosystem

    Posted on 9/11/14

    Sure, do it for money. But just as importantly, do it for fun.

    We’re currently working on a digital redesign for Lagunitas Brewing Company. It’s our first foray into the craft beer world and a bucket-list item for me personally, having long been a fan of Lagunitas. Many of their beers are complete style mashups (they are not staples at the Great American Beer Festival in part because their beer doesn’t fit neatly into judging categories). Their brand is decidedly lo-fi, but filled with personality. If you haven’t read a story on one of their beer bottles or some of the prose on a case, just have a gander.

  5. Doing It Our Way

    Posted on 11/21/13

    Ever since Jeffrey Zeldman founded Happy Cog in 1999, educating our industry has been a cornerstone of the company. Taking Your Talent to the Web, Designing With Web Standards, and A List Apart started this heritage, and over the years, Jeffrey has continued it with An Event Apart and the A Book Apart series. Happy Cog practitioners have built upon this foundation by teaching, speaking, and writing about web design.

  6. Hey Hoy!

    Posted on 6/13/13

    Before I published a few posts and contributed to a podcast or two offering lo-fi career advice, I never got emails from strangers asking me for my opinion about their particular career dilemmas. Now I am receiving them with enough frequency that we might be onto something. So indulge me as we launch the first installment of “Hey, Hoy!” my (hopefully) semi-regular career advice column.

    The theme for this week? Don’t keep your manager in the dark. They’re there to help you. Let them.

  7. Good work isn't enough.

    Posted on 2/7/13

    When I was a young designer, I always asked other people how they got noticed for their work. The answer I most consistently received was “do good work.” Now, when people ask me the same question, I respond with the same answer. Good work always speaks for itself. It’s a self-promoting robot.

  8. Always

    Posted on 6/7/12

    For this week’s installment of Cognition, I thought I’d share some random thoughts as the president of a small company. Some I heed, some I need to heed.

  9. Redesign Week

    Posted on 2/2/12

    What do they say about the cobbler’s son? The dude is always barefoot? Or the carpenter’s house has no roof? Stupid carpenter.

    Yeah. That’s kind of us right now with happycog.com. Granted, we have shoes, and we have a roof. But the shoes have some holes in the soles and the roof leaks just enough to make your hair wet.

  10. Flattery is overrated

    Posted on 9/8/11

    My business partner Jeffrey Zeldman once said, “Don’t worry about people stealing your design work. Worry about the day they stop.” I smell what he’s cooking, but on a practical level, people who build websites should start taking the protection of their work seriously and stop complaining on Twitter when they find out someone ripped them off. Myself included.

  11. The Devil is in The Invoice

    Posted on 5/12/11

    If you run a creative services business and haven’t seen Mike Monteiro’s F*ck You. Pay Me. talk, take 40 minutes and watch it. In his ever-so-subtle style, Mike provides a real world overview of the red flags that result in you not getting paid for your work. A lot of the talk focuses on the importance of having a sound contract and a lawyer’s ear, both of which are crucial. While Mike’s talk hit on the big points, there are also some smaller details that can a make big difference. For example, how you invoice.

  12. Happy Cog Hosting

    Posted on 2/3/11

    “Why do you want to offer hosting? Hosting is hard!” We’ve heard quite a bit of that lately from our friends. Hosting is hard, no doubt. And that’s exactly why we want to offer it.

  13. You’re always replaceable

    Posted on 1/20/11

    Everywhere I’ve worked, there has always been one employee deemed so valuable that other people say, “If she ever leaves, we’re screwed.” Could be the sales gal. Or the IT guy. Or the fearless leader. Someone whose knowledge runs so deep, whose Rolodex is so bursting, or whose leadership is so charismatic that the thought of moving on without them is incomprehensible.

  14. Bloodhounding Budgets

    Posted on 10/14/10

    Laying the groundwork to earn a respectable wage in any service business can be a cat-and-mouse game. I’d like to share a few tactics I’ve picked up over the years that have helped us root out the answer to the queen mother of all biz dev questions: “What’s your budget?”

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