by Saima Khan
Happy Cog’s Project Management Team is a well-oiled machine built upon a solid foundation. But with an ever-expanding clientele, growing cross-departmental teams, and external competition always chasing us, we needed to elevate the team that is the heart of the agency to the next level. Starting in Summer 2018, we developed a series of initiatives designed to help strengthen that foundation. We started with the basics – adding structure and levels to the team. We began to define our methodology as Hybrid – think of that as a mixture of waterfall and agile! We tried and tested our tools and found what works for us. We totally re-hauled the project life cycle by introducing phases, which in turn has made the management of our Greenfield and Retainer projects consistent and manageable. Something we are really proud of is our team camaraderie. Through weekly 1:1s, weekly department meetings, and those ever-popular monthly nights out, we are stronger and better than ever!